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Priority areas
In order to establish strategic priorities in sustainability, in 2021 Grupo Lamosa carried out its first materiality analysis, with a selection of the most important stakeholders and the strategic participation of senior management.

The concept of double materiality was used to carry out the sustainability analysis, taking into account: on the one hand, the most significant impacts of Grupo Lamosa outward, in sustainability topics that are material to the economy, the environment and society (socio-environmental materiality); and, on the other hand, the environmental, social and corporate governance (ESG) issues with a reasonable probability of affecting the company’s financial position, operating performance and cash flows (financial materiality).

Process for financial materiality
The Sustainability Accounting Standards Board (SASB) has carried out a process of analysis and international consultation to construct standards by industry. In the company’s materiality analysis, the standards established by this initiative for those sectors in which Grupo Lamosa is active were used: construction products and furniture; and multi-line and specialized distributors and retailers. Additionally, important aspects of the operations (such as main revenue streams and main inputs for value creation) and the operating environment (economic, regulatory, operating and business environments) were reviewed, in order to identify additional indicators not identified in the previously-mentioned standards, as well as to exclude indicators identified within the standards that do not apply to Grupo Lamosa. These elements were then integrated into the methodology for obtaining the socio-environmental matrix.

Process for socio-environmental materiality
Using the four-step process that the Global Reporting Initiative (GRI) recommends for carrying out materiality analyses, potentially relevant topics were identified by analyzing the main risks and opportunities of the sectors in which Grupo Lamosa operates. Specific references were used in the management of ESG issues, such as the S&P/SAM Sustainability Yearbook 2021 for construction materials, to mention just one example. Once the potential material topics for the company were identified, interviews, focus groups and surveys were conducted with senior management and the company’s diverse stakeholder groups (employees, customers, distributors and suppliers), in order to prioritize these topics. The activities carried out led to the creation of a two-axis matrix and the determination of the material topics.

Senior management validated the 16 material topics identified internally.

The matrix presenting the two materialities is shown below:

Socio-environmental material topics
Financial material topics

Materiality Material Topics
Socio-environmental 1 Customer service
Socio-environmental 2 Product innovation
Socio-environmental 3 Digital transformation
Socio-environmental 4 Employee health and safety
Socio-environmental 5 Economic performance
Socio-environmental 6 Quality products (customer health)
Both 7 Talent attraction and retention
Socio-environmental 8 Multi-channels and relations with distributors
Socio-environmental 9 Automation and operational process efficiency
Both 10 Supply chain
Both 11 Energy use management
Financial 12 Data protection
Financial 13 Product life cycle
Financial 14 Work climate
Financial 15 Management of chemical compounds in products
Financial 16 Diversity and inclusion in the workforce