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Stakeholders
Grupo Lamosa maintains a close dialogue with all its stakeholders, who actively contribute to its operations and place their trust in the company’s strategy. The value proposition for each of them is presented below.
| Stakeholders | Value proposition | Channels | |
|---|---|---|---|
| Investors, stockholders and other providers of capital |
Generate economic value, guaranteeing the company’s financial sustainability over time and moving forward in accordance with the approved strategic plan. Identify and address risks and opportunities. Be transparent about results, including ESG performance. | Stockholders’ meetings Investor relations area Transparency line Meetings with analysts Reports on results |
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| Distributors | Partner to make it easier for products to reach the end consumer, through coordinated inventory management, innovative products and the support of the company’s brands. | Distribution agreements Visits from area and/or product managers |
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| Customers | Contribute to creating the best conditions in homes and work spaces, with quality materials that meet the different consumer needs. Implement an innovative approach to changes in lifestyles. | Third-party stores Visits from commercial advisors Websites for the company’s brands Commercial apps Transparency line Focus groups and other consultations |
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| Employees | Offer employment opportunities and professional development, safeguarding health and safety. Create teams that consider employees’ wellbeing and promote their commitment. | Work environment evaluation Intranet Transparency line |
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| Suppliers | Partner to offer quality products, with suppliers showing behaviors aligned with company principles and values. Develop an efficient relationship that guarantees the continuity of Grupo Lamosa’s production and the corresponding financial return for the supplier. | Transparency line Contracts and purchase orders Development of local suppliers and SMEs (Small and medium-sized enterprises) |
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| Government | Operate according to the law, abiding by ethical principles. | Participation in meetings on important topics and consultation forums Response to requirements |
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| Academia | Offer opportunities to materialize innovation in materials, technology and products, and generate jobs for different professionals. Make agreements for research projects and/or internships. | Participation in job fairs Presence in events on relevant topics |
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| Media | Respect their interest and provide appropriate attention in operations and relationships with the different stakeholders. Highlight the company’s performance in such a way as to increase the scope of the interest groups reached. | Press conferences Press releases Participation in reports and/or interviews |
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| Communities | Be a good neighbor, generating employment and development opportunities, and protecting the environment without adversely affecting living conditions. | Transparency line Donation program Dialogue with neighbors Volunteer projects |
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