Grupo Lamosa prioritizes the health and safety of its people, continuously promoting a culture of sickness and accident prevention, and dedicating special attention and resources to looking after the physical wellbeing of its associates.
In 2017, the Grupo Lamosa plants and offices held safety events, including simulations and activities mainly related to health.
Training is a key factor for Grupo Lamosa since, in addition to motivating and enriching the technical and professional formation of its personnel, it increases productivity, generating competitive advantages for the organization. During 2017, the company promoted learning in specific areas of knowledge, growing employees’ competencies in order to enhance their performance in the workplace. Of the total training hours imparted and recorded in 2017, 40% correspond to Cerámica San Lorenzo in South America.
| 2015 | 2016 | 2017 | |
|---|---|---|---|
| Hours of training | 61,040 | 65,503 | 156,828 |
| Amount invested (millions of pesos) |
$6.1 | $7.9 | $7.5 |
Today, Grupo Lamosa has a highly diverse labor force, including personnel in the different countries where it has tile and adhesives operations, such as Mexico, the United States, Guatemala, Chile, Colombia, Peru and Argentina. This multicultural make up is very valuable because it enables the exchange of new ideas from different points of view and contributes to efficiency enhancement and improved organizational performance. It is important to note that the company operates with policies that promote diversity and an inclusive environment, where everyone is valued for his/her own talents and competencies, regardless of gender, race, nationality or personal beliefs.
Health Week at Grupo Lamosa Corporate Offices
Training workshop in Cordillera, Chile
Installers Club in Cordillera, Chile
Sopó Plant in Colombia
| 2017 | 2016 | 2015 | |||
|---|---|---|---|---|---|
| Non-unionized | Unionized | Total | Total | Total | |
| Total | 2,869 | 3,893 | 6,762 | 7,003 | 4,663 |
| Sex | |||||
| Male | 2,319 | 3,548 | 5,867 | 5,740 | 3,900 |
| Female | 550 | 345 | 895 | 1,263 | 763 |
| Age range (years) | |||||
| Less than 20 | 3 | 52 | 55 | 41 | 21 |
| 20-29 | 633 | 1,098 | 1,731 | 1,645 | 1,093 |
| 30-39 | 1,017 | 1,452 | 2,469 | 2,910 | 1,867 |
| 40-49 | 851 | 913 | 1,764 | 1,708 | 1,209 |
| 50-59 | 331 | 342 | 673 | 652 | 445 |
| More than 60 | 34 | 36 | 70 | 47 | 28 |
| Nationality | |||||
| Mexican | 2,264 | 2,797 | 5,061 | 5,001 | 4,651 |
| Other | 605 | 1,096 | 1,701 | 2,002 | 12 |
In 2017, Grupo Lamosa continued to promote a culture of legality among its personnel, fostering the values contained in its Code of Ethics, such as responsibility and honesty. Through the Transparency Line and the Ethics Committee, the company has shown zero tolerance for corruption, analyzing and resolving all complaints received. In this way, Grupo Lamosa is adhering to the Principles of the United Nations Global Compact.
| Complaints resolved through the Transparency Line | Resolved complaints related to corruption | |
|---|---|---|
| 2015 | 60 | 20 |
| 2016 | 96 | 31 |
| 2017 | 112 | 44 |
“Hagámoslo Bien” cultural program
on Legality at the Corporate Offices
Group Lamosa respects, protects and promotes the human rights of its people, guaranteeing that their activities are carried out in accordance with company policies and the laws of every country where we operate.
In 2017, the Internal Auditing Department implemented an intensive training program in the Grupo Lamosa Code of Ethics for the associates of Cerámica San Lorenzo in Peru, Argentina, Colombia and Chile. Satisfactory results were obtained with the standardizing of practices and people’s knowledge of the values and ethical standards that govern all the company’s activities.
Code of Ethics training at Cerámica San Lorenzo in Argentina
All Grupo Lamosa businesses carried out activities related to social investment and volunteer programs for the benefit of communities neighboring their offices and production centers. Company personnel generously took part in the volunteer programs, becoming agents of change as they participated directly and, on many occasions, with their families, in activities to support their communities and the environment.
Some of the activities the different Lamosa business units carried out are shown below:
Personnel of the San Luis Potosí Plant vising the Mexican Association for Helping Children with Cancer
| COUNTRY | BUSINESS | PLANT / OFFICES | PROJECT | ACTIVITIES |
|---|---|---|---|---|
| Mexico | Adhesives | Chihuahua Crest Plant | Improvements to an old people’s home | Plant personnel working to improve and waterproof the El Bocado del Pobre old people’s home. |
| Mexico | Adhesives | Perdura Plant,León, Guanajuato | Improvements to green areas | Maintenance, vegetation trimming and reforestation of land around the plant. |
| Mexico | Tiles | San Luis Potosí Plant | Support for, and visit to, a rehabilitation institute | Plant personnel spending time with and donating blood to support children from the Mexican Association for Helping Children with Cancer (AMANC). |
| Mexico | Tiles | Kerámica Plant, Tlaxcala | Improvements to a municipal school | Plant personnel painting the buildings and maintaining the gardens at the Fernando Montes de Oca School in Tlaxcala. |
| Mexico | Tiles | Pavillion Plant, Tlaxcala |
Visit to a rehabilitation institute | Plant personnel visiting and handing out toys at the Tlaxcaltecan Institute for the Handicapped. |
| Colombia | Tiles | Sopó Plant | Christmas party | Plant personnel organizing a Christmas party with activities, lunch and transportation for children who live in the areas around the raw materials mines. |
| Guatemala | Adhesives | Tecnocreto Plant, Guatemala City | Handing out of educational materials at a rural school | Plant personnel handing out educational materials and spending time with the children of the Caserío El Copalar Rural Mixed School in the village of El Guachipilín, Jutiapa. |
| Peru | Tiles | Lurín Plant, Lima District | Improvements to a school | Plant personnel making electrical improvements, doing the garden, painting and coating at the San Martín 7040 School in the center of the El Guayabo rural town in Pachacamac. |
Kerámika Plant personnel making improvements to the Fernando Montes de Oca School
Lurín Plant personnel making improvements to the San Martín School in the rural town of El Guayabo, Pachacamac, in Peru
For the second consecutive year, Grupo Lamosa implemented the Escuela Digna institutional program in the state of Tlaxcala. This initiative provides materials and labor to improve schools in the communities where workers at the company’s four tile production centers in the state live. During 2017, five schools were given tiles and ceramic adhesives, directly benefitting more than 1,000 students by giving them a place with dignity, boasting floors covered with Lamosa tiles, in which to study.
To date, 11 schools have been supported: one pre-school, eight elementary schools and one high school, as well as a Multiple Support Center for handicapped children.
Antonio Díaz Varela Elementary School in
Santa Ana Chiautempan, Tlaxcala
Special needs school in Juan Cuamatzi, Tlaxcala
Patria y Libertad Rural Elementary School in
Ixtacuixtla de Mariano Matamoros, Tlaxcala