Our commitment
to sustainability

HEALTH AND SAFETY
During the year, all Lamosa production centers implemented initiatives to continue enhancing the industrial safety of the company’s facilities, in accordance with the annual program of health and safety.
The main objectives of this program include keeping personnel up to date on new techniques for reacting to emergencies, so that they are trained to take immediate action and avoid injuries during contingencies.
In 2016, the company’s businesses continued to hold “Health Week” events, encouraging employees to take care of themselves through talks given by health experts. Sports activities were also held during the year, as well as evacuation simulation exercises in partnership with official civil protection institutions.



The Mexican Ministry of Labor and Social Welfare (Secretaría del Trabajo y Previsión Social) recognized the Pavillion Tile Plant in the state of Tlaxcala as an “Inclusive Company”.
TRAINING
In 2016, Grupo Lamosa continued to provide its employees with opportunities for increasing their skills, knowledge and capabilities through diverse internal and external training programs, thus helping them to be successful in their daily activities.
2014 | 2015 | 2016 | |
---|---|---|---|
Hours of training | 133,451 | 61,040 | 65,503 |
Amount invested (millions of pesos) |
$4.9 | $6.1 | $7.9 |
DIVERSITY
During the year, Grupo Lamosa focused on a series of goals designed to generate job opportunities in the organization for the handicapped and other people with special needs, including workers with visual, motor and hearing limitations.
Business / Area of work | No. | Type of handicap |
---|---|---|
Adhesives / Production | 1 | Motor |
Tiles / Enameling, kilns, classification | 7 | Motor, visual, speech, hearing |
TOTAL | 8 |
The integration of Cerámica San Lorenzo in the last quarter of 2016 increased Grupo Lamosa’s cultural diversity, such that its work force now includes personnel in Mexico, Guatemala, Chile, Colombia, Peru and Argentina.

2016 | 2015 | 2014 | |||
---|---|---|---|---|---|
Employees | Union members | Total | Total | Total | |
Total | 2,956 | 4,047 | 7,003 | 4,663 | 5,600 |
Sex | |||||
Men | 2,090 | 3,650 | 5,740 | 3,900 | 4,768 |
Women | 866 | 397 | 1,263 | 763 | 832 |
Age range (years) | |||||
Less than 20 | - | 41 | 41 | 21 | 46 |
20-29 | 431 | 1,214 | 1,645 | 1,093 | 1,613 |
30-39 | 1,305 | 1,605 | 2,910 | 1,867 | 2,299 |
40-49 | 858 | 850 | 1,708 | 1,209 | 1,221 |
50-59 | 329 | 323 | 652 | 445 | 387 |
Over 60 | 33 | 14 | 47 | 28 | 34 |
Nationality | |||||
Mexican | 2,216 | 2,785 | 5,001 | 4,569 | 5,507 |
Other | 740 | 1,262 | 2,002 | 94 | 93 |
During 2016, 44 complaints
related to Human Rights were
received and resolved through
the Transparency Line.


CORRUPTION
In accordance with the Principles of the United Nations Global Compact, Grupo Lamosa continues to promote its Transparency Line. This initiative involves different media, including communication by e-mail, telephone and on-line through a form on the company’s website. It offers total confidentiality and reinforces the standards of integrity and transparency in accordance with the Grupo Lamosa Code of Ethics, benefitting not only the company, but also all its stakeholder groups.
Complaints referred and resolved through the Transparency Line | Complaints related to acts of corruption | |
---|---|---|
2014 | 97 | 27 |
2015 | 60 | 20 |
2016 | 96 | 31 |
HUMAN RIGHTS
Grupo Lamosa continued to promote the principles contained in its Code of Ethics, which include the respect for the dignity of others, their liberty and their privacy, rejecting all kinds of discrimination on the basis of such characteristics as sex, marital status, religion, ethnicity and nationality.
SOCIAL INVESTMENT AND VOLUNTEER PROGRAMS
In 2016, all Grupo Lamosa businesses implemented social development and volunteer programs, with specific goals set for the year. Projects were related to the particular needs of the communities close to the company’s production centers and, in most cases, were supported not only by Lamosa personnel but also by their families.
In 2016, all newly hired personnel took part in an induction course, which included instruction on the company’s Code of Ethics.
BUSINESS | PLANT/OFFICES | PROJECT | ACTIVITIES |
---|---|---|---|
Tiles | Porcel Plant, Tlaxcala | Improvement of a public park | Plant personnel participating in the improvement of the San Marcos public park in Tlaxcala. |
Tiles | Corporate Offices, Tower 1, San Pedro Garza García | Visit to an old people’s home | Office personnel visiting old people and giving them warm winter clothing. |
Tiles | Porcel, Pavillion, Gres & Kerámica Plants in Tlaxcala | Escuela Digna | Plant personnel beginning an institutional program to supply the company’s products to local schools in the state of Tlaxcala. |
Tiles | Italgres Plant, Guanajuato | Improvement of a rural elementary school | Building walls, fences and safe accesses to protect the students of the Mexican Military School in San José de Iturbide in the state of Guanajuato. |
Adhesives | Crest Plant, Tizayuca | Delivery of groceries to a community center | Plant personnel delivering groceries to the Rosas Rojas Children’s Home in Tizayuca. |
Adhesives | Niasa Offices, Mexico City | Improvement of the infrastructure of a children’s home | Office staff and their families waterproofing bathrooms and painting railings and the façade of the Granja para Niños la Esperanza Children’s Home in Mexico City. |
Adhesives | Crest Plant, Santa Catarina, N.L. | Visit to a children’s home | Plant personnel giving time to the La Misericordia Home for children with cerebral palsy. |
Corporate | Corporate Offices, Tower 1, San Pedro Garza García | Visit to a children’s home | Office staff organizing a Christmas party for the children of the Refugio 121 Children’s Home in Monterrey. |
BUSINESS |
---|
Tiles |
PLANT/OFFICES |
Porcel Plant, Tlaxcala |
PROJECT |
Improvement of a public park |
ACTIVITIES |
Plant personnel participating in the improvement of the San Marcos public park in Tlaxcala. |
BUSINESS |
---|
Tiles |
PLANT/OFFICES |
Corporate Offices, Tower 1, San Pedro Garza García |
PROJECT |
Visit to an old people’s home |
ACTIVITIES |
Office personnel visiting old people and giving them warm winter clothing. |
BUSINESS |
---|
Tiles |
PLANT/OFFICES |
Porcel, Pavillion, Gres & Kerámica Plants in Tlaxcala |
PROJECT |
Escuela Digna |
ACTIVITIES |
Plant personnel beginning an institutional program to supply the company’s products to local schools in the state of Tlaxcala. |
BUSINESS |
---|
Tiles |
PLANT/OFFICES |
Italgres Plant, Guanajuato |
PROJECT |
Improvement of a rural elementary school |
ACTIVITIES |
Building walls, fences and safe accesses to protect the students of the Mexican Military School in San José de Iturbide in the state of Guanajuato. |
BUSINESS |
---|
Adhesives |
PLANT/OFFICES |
Crest Plant, Tizayuca |
PROJECT |
Delivery of groceries to a community center |
ACTIVITIES |
Plant personnel delivering groceries to the Rosas Rojas Children’s Home in Tizayuca. |
BUSINESS |
---|
Adhesives |
PLANT/OFFICES |
Niasa Offices, Mexico City |
PROJECT |
Improvement of the infrastructure of a children’s home |
ACTIVITIES |
Office staff and their families waterproofing bathrooms and painting railings and the façade of the Granja para Niños la Esperanza Children’s Home in Mexico City. |
BUSINESS |
---|
Adhesives |
PLANT/OFFICES |
Crest Plant, Santa Catarina, N.L. |
PROJECT |
Visit to a children’s home |
ACTIVITIES |
Plant personnel giving time to the La Misericordia Home for children with cerebral palsy. |
BUSINESS |
---|
Corporate |
PLANT/OFFICES |
Corporate Offices, Tower 1, San Pedro Garza García |
PROJECT |
Visit to a children’s home |
ACTIVITIES |
Office staff organizing a Christmas party for the children of the Refugio 121 Children’s Home in Monterrey. |


