CULTURE OF COMPLIANCE

GRI 2-23, 2-24, 2-25, 2-26, 2-27, 205-2

To ensure adherence to internal policies and local regulations while maintaining a culture of integrity and respect across all locations where it operates, Grupo Lamosa fosters ethical values among its board members, executives, employees and business partners.

Grupo Lamosa’s Code of Ethics reflects the company’s guiding principles and establishes clear guidelines to ensure that all operations, transactions and stakeholder relationships are conducted responsibly and transparently. This document is reinforced by various policies that form the company’s regulatory framework, including:

  • Anti-Corruption and Anti-Money Laundering Policy
  • Confidentiality Policy
  • Conflict of Interest Policy
  • Diversity Policy

All new employees receive training on the Code of Ethics during their onboarding process and must sign a commitment letter agreeing to abide by its provisions. Additionally, they are required to submit a conflict-of-interest declaration, which must be renewed at least every two years. The Code of Ethics is publicly available on the company’s website for consultation.

Grupo Lamosa provides employees with a Transparency Hotline, a secure and confidential channel for reporting any misconduct, violation of company policies or breach of applicable regulations.

Grupo Lamosa conducts a survey every two years to assess the hotline’s effectiveness, with the latest evaluation carried out in 2023, and the results are made public.

View the latest Hotline and Transparency Evaluation results here.

Oversight of ethical and regulatory compliance, as well as the promotion of an ethical culture, is the responsibility of the Ethics Committee, which comprises the CEO, Human Resources VP, Chief Financial and Administrative Officer, and the Chief Internal Auditor. This committee reports to the Audit Committee, which, in turn, informs the Board of Directors. The Ethics Committee’s key responsibilities include:

  • Analyze, investigate and resolve all reports received through the Transparency Hotline.
  • Periodically review the Code of Ethics..
  • Conduct Code of Ethics training sessions and apply perception surveys on the Transparency Hotline.

As part of its ethical commitment, Grupo Lamosa never gives financial contributions to political parties or government entities. Additionally, as a result of its compliance efforts, no significant regulatory violations were reported during the period covered in this report.

Cases identified through the reporting channel in 2024 are detailed in Appendix 1.6 Key ESG Indicators.